I have never rented before. How does this work?
After receiving confirmation that your order is available, the customer must submit a completed renter's agreement, provide us with a credit card on file as a security deposit until the costumes are returned, and full payment or a school purchase order. Once The Costume Closet has those items, we can pack and ship your order.
How quickly can I receive my items?
An order can be shipped overnight as long as the customer has a completed renter's agreement on file and has sent the security deposit and full payment (or school PO).
Do you accept credit cards?
Yes.
Can I rent just one costume?
Yes, however the minimum order is $100 plus tax and shipping.
Who cleans the costumes?
The customer is responsible for returning the costumes in the condition they were shipped. This means cleaning and making necessary repairs. Cleaning instructions will be included with the order. Most costumes should be hand washed and allowed to drip dry.
Do you sell any of these costumes?
The only items available for sell are those listed on the Sale Items page and the $9.95 Clearance page.
Do you carry children's sizes?
No, we only carry adult small, medium, and large costumes, with a few costumes available in extra small and extra large. We do have a few children's costumes in our sale section and/or the $9.95 section and will be labeled as children's costumes. We do not rent children's costumes.
When is the costume due back to the Costume Closet?
All costumes are due back to the Costume Closet by 11pm on the date agreed upon.
Can we get a printed catalog sent to us?
No, our inventory is constantly changing, therefore our only catalog is online.
Do you have a sizing chart with measurements?
Yes, we have a general sizing chart for adult sizes. We cannot guarantee that these measurements will work for all cosutmes since our costumes come from many different manufacturers. Click here to view our sizing chart for adult sizes.
